Concerns and Complaints

Western Nebraska Community College strives at all times to provide the highest quality of service and the best student experience possible. WNCC welcomes feedback when experiences with and at the College differ from those intended goals.

File a complaint with WNCC 

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Student Complaints/Grievances (Non-Academic) Form

The Office of the Dean of Students is committed to helping all students at Western Nebraska Community College reach their fullest potential. Our office provides a variety of student support services, along with opportunities for leadership development, engaging programming and specialized resources.
Western Nebraska Community College affirms students have the right to resolve issues impacting both an academic and non-academic areas without the fear of retaliation or reprisal shall be taken against a student for participation in a complaint/grievance or appeal.

• Student Complaints/Grievances (Non-Academic) Form

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Academic Complaints/Grievances Form

There will be times when a student will have concerns with an individual or an approach utilized within an academic setting. Most academic concerns can be resolved informally by speaking directly with the individual; however, if the issue is not resolved, the student(s) who has a complaint against a faculty member or academic administrator regarding an academic concern are expected to pursue the complaint resolution process.

• Academic Complaints/Grievances Form 

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Academic Appeal Form

At Western Nebraska Community College, the student has the right to appeal the final grade in a course. The student must initiate such an appeal no later than three (3) weeks after the day final grades are posted.

• Academic Appeal Form

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Consumer Complaints

Distance Education Student Complaints (NC-SARA)

Students taking online classes at Western Nebraska Community College should first pursue their concerns locally. If resolution is not found with WNCC, then students are encouraged to contact their home state’s SARA Portal Entry to resolve allegations of dishonest or fraudulent activity.

• https://www.nc-sara.org/state-portal-entity-contacts

Nebraska Coordinating Commission for Post-Secondary Education

If you wish to file a complaint with the State of Nebraska regarding the potential institutional violation of state or federal laws:

• Phone: 402.471.2847
• https://ccpe.nebraska.gov/student-complaint-form

Higher Learning Commission

If you wish to file a complaint with WNCC’s institutional accreditor because of concerns related to the College’s ability to meet the criteria for accreditation or other requirements:

• Phone: 800.621.7440
• https://www.hlcommission.org/Student-Resources/complaints.html

U.S. Department of Education
Family Policy Compliance Office (FPOC)
If you are seeking assistance with a violation of the Family Educational Rights and Privacy Act (FERPA):

• https://studentprivacy.ed.gov/file-a-complaint

Federal Student Aid
If you have a concern about a federal financial aid issue, suspicious activity, or scam:

• https://studentaid.gov/feedback-center/

File a complaint with the Office for Civil Rights

If you are seeking assistance in investigating a complaint of discrimination:

• https://ocrcas.ed.gov/